Google Chat Integration¶
Add your AI chatbot to Google Chat spaces or message it directly. Perfect for teams using Google Workspace — the bot can answer questions, share knowledge, and hand over to a human, all inside Google Chat.
What you need¶
- A Google Workspace account
- Any AI BotKit plan — channel integrations are available on every plan: Free Full Access, Essential, Business and Enterprise
How to connect¶
Step 1 — Install the AI BotKit app in Google Chat¶
- Open Google Chat in your browser or mobile app.
- Click the + button to start a new chat or space.
- Search for "AI BotKit" in the app directory.
- Click Install to add the AI BotKit app.
Step 2 — Connect to your chatbot¶
- After installing, the AI BotKit app will send you a connection link in Google Chat.
- Click the link. It opens AI Bot Kit in your browser.
- Select the chatbot you want to connect and confirm.
- The integration card shows Connected.
How to add the bot to a space¶
- Open the Google Chat space where you want the bot.
- At the top of the space, click the space name → Apps.
- Click Add apps.
- Search for "AI BotKit".
- Click Add.
- The bot is now in the space. Anyone can mention it by typing @AI BotKit followed by their question.
How to add the bot for everyone in your workspace (admins only)¶
If you are a Google Workspace admin, you can install the AI BotKit app for all users in your organization so they do not have to install it themselves.
- Go to the Google Workspace Admin Console.
- Click Apps → Google Workspace → Google Chat.
- Click App Management.
- Search for "AI BotKit".
- Click on the app, then change the status to "On for everyone" or "On for selected organizational units".
- Click Save.
Now every user in your workspace can:
- Start a direct message with AI BotKit
- Add it to any space they are in
- Mention it without needing to install anything first
How to use it¶
- In a space: Type @AI BotKit followed by your question. The bot will reply in the space.
- Direct message: Open a DM with the AI BotKit app. Every message you send goes to the chatbot.
Tips¶
- One space at a time. You can add the bot to multiple spaces, but each space connects to the same chatbot.
- Reinstall if needed. If you disconnect the integration from AI Bot Kit, you can reinstall the app from Google Chat and reconnect using the new link.
- Removing the bot from a space. Go to the space → click the space name → Apps → find AI BotKit → click the three dots → Remove.
Limits¶
- Every bot reply uses your message credits.